skip to content
Trident Engineered Solutions

Open Position: Field Service Engineer II

  • Careers
  • Field Service Engineer II

Field Service Engineer II

Trident Engineered Solutions has a great opportunity for an experienced technician to work as a Field Service Engineer servicing the west coast of the United States. The Field Service Engineer will travel to conduct field service engineering work, O.E.M. equipment start-ups and commissioning, field service troubleshooting, and communication with customers and managers.

How do you know if you are the right candidate?

The ideal candidate will have extensive experience in diesel engine propulsion systems, diesel-electric systems, diesel-hydraulic systems, electro-hydraulic systems, hybrid electric systems, or full electric systems. This person should also enjoy providing high-quality customer service and be comfortable with extensive amounts of travel. We are looking for an experienced technician or a technician with a high drive for learning and problem-solving.

Essential Duties & Responsibilities:

  • Conduct and perform installations of new systems, equipment, hardware, software
  • Conduct and perform activities related to marine installation reviews, marine sea trials, non-marine installation reviews, non-marine commissioning
  • Responsible for using, maintaining, and servicing FSE Team tools and equipment
  • Support Palmer Johnson Power Systems (PJPS) through intracompany interactions (phone, Salesforce, Knowledge teams)
  • Continuous Improvement and feedback on PJPS equipment and services
  • Document activities and observations from field jobs via Salesforce in a timely manner
  • Identify additional sales and service opportunities
  • Participate in training and development activities
  • Mentor and coach other technicians
  • Maintain company, product, customer, and vendor confidentiality
  • Provide a high level of customer service and communications both internally and externally
  • Domestic Travel 50-80%; International travel possible

Knowledge, Skills, and Abilities:

  • Diesel engine system service, maintenance, troubleshooting, commissioning
  • Electro-mechanical and Electro-hydraulic knowledge experience
  • Basic to Advanced level of understanding in Diesel and/or electric power generation systems and mechanical power transmission systems (transmission, PTO, axles)
  • Comfortable learning new technology and using computer programs (Salesforce, Microsoft Suite, and more)
  • Ability to swim and work in high or confined spaces (required)
  • Ability to perform physical labor (up to 80% of role) and lift up to 50 lbs
  • Good technical writing and oral communication skills
  • Hungry for knowledge and solving problems
  • Experience in electrical systems and/or component design/building (electrical cabinet building, wiring harnesses, monitoring) (preferred)
  • Familiarity with working on high voltage and high power circuits (preferred)
  • Knowledge of and experience with PLCs and troubleshooting a plus (preferred)
  • Advanced understanding of one or more engine platforms: CAT, Cummins, John Deere, Deutz, Volvo, Scania, or Perkins (preferred)

Qualifications:

  • 2-year technical degree (preferred, not required)
  • 7+ years experience in similar industry technical role
  • Valid Driver’s License
  • Passport for international travel (preferred)